Welcome to the help center

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  7. Downloading Documents
    1. How Do I Download My Documents?
  8. FileOpen
    1. FileOpen and Adobe Reader 11
    2. FileOpen and Google Chrome
    3. FileOpen Plug-In
    4. How Do I Change My Print Settings, Like Double Sided Printing?
    5. Other FileOpen Plug-in Installers
  9. Glossary
    1. Glossary of Standard Terms
  10. Order Status and Availability
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  11. Ordering
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  13. Returns
    1. Return Policies
  14. Search
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  15. Secure PDF Files
    1. Can I print a Secure PDF file?
    2. Can I assign a Secure PDF to someone else?
    3. How do I download a Secure PDF?
    4. About Secure PDFs
    5. How to Unlock/Move Your SPDF
    6. Printing in Adobe when Secured Printing is on
    7. What do I need to view a Secure PDF?
  16. Shipping
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  18. Tax Exemption
    1. How to get tax exemption
  19. Techpoints
    1. How do I earn Techpoints?
    2. I placed an order and I don't see my Techpoints
  20. Techstreet W-9
    1. W-9 Document
  21. Tracker Service
    1. My Tracker Benefits
    2. Sign Up and Use My Tracker
    3. My Tracker Cost
    4. My Tracker Updates and Notifications
    5. Trackable Documents

FileOpen and Google Chrome

If you are unable to read PDFs using the FileOpen plugin in the Google Chrome browser, this is easy to resolve.

Google Chrome no longer supports Adobe Acrobat for reading PDFs in the browser. Instead, you can update the Site Settings in Google Chrome so that PDFs are downloaded to your desktop, where you can open them using an Adobe Acrobat program.

To update your Site Settings:
1. Click on the menu option (3 vertical dots) in the upper right hand corner of the browser screen
2. Once the menu loads select the "Settings" option
3. On the left hand-side select "Privacy and Security", to navigate you to that section on the screen
4. Select "Site Settings"
5. Scroll past the sub-header "Content" and click "Additional content settings"
6. Click on "PDF documents"
7. Select the default behavior to be "Download PDFs"

Once you have made this change, you will be able to download Techstreet PDFs using Google Chrome using Adobe Acrobat and the FileOpen plugin.

Contact Us

Our world-class Customer Care team is available to assist you.

Call us:

  • +1 855 999 9870 (United States & Canada)
  • +61 2 9161 7799 (Asia Pacific)
  • +1 734 780 8000 (Rest of the world)

Email:

store@techstreet.com*
*(Responses may take up to 1 to 2 business days. Please call for urgent inquiries.)