Welcome to the help center

  1. Help Home
  2. Account
    1. How to Update Your Account Information
  3. Banking Instructions
    1. Banking Instructions
  4. Contact Us
    1. Email
    2. Hours of Operation
    3. Live Chat
    4. Mailing Address
    5. Phone
    6. Remit Payment Address
  5. Copyright
    1. Copyright Notices
  6. Document Formats
    1. Multi-User PDF
    2. PDF
    3. Print
    4. Print + Online
    5. Printed Edition + PDF
    6. Redline
    7. Secure PDF
    8. Self Extracting File Format (SEFF)
  7. Downloading Documents
    1. How Do I Download My Documents?
  8. FileOpen
    1. FileOpen and Adobe Reader 11
    2. FileOpen and Google Chrome
    3. FileOpen Plug-In
    4. How Do I Change My Print Settings, Like Double Sided Printing?
    5. Other FileOpen Plug-in Installers
  9. Glossary
    1. Glossary of Standard Terms
  10. Ordering
    1. How to get a Quote
    2. Print Your Invoice
    3. Using a Quote to place an Order
  11. Order Status and Availability
    1. Order Status
    2. Pre-Orders
  12. Payment Method
    1. Check
    2. Credit Card
    3. Invoice
    4. Wire Transfer/ACH
  13. Returns
    1. Return Policies
  14. Search
    1. Search Tips
  15. Secure PDF Files
    1. Can I print a Secure PDF file?
    2. Can I assign a Secure PDF to someone else?
    3. How do I download a Secure PDF?
    4. About Secure PDFs
    5. How to Unlock/Move Your SPDF
    6. Printing in Adobe when Secured Printing is on
    7. What do I need to view a Secure PDF?
  16. Shipping
    1. Additional costs for International Packages
    2. Estimated Delivery Times
    3. Shipping Costs
    4. Shipping Options
    5. Country of Origin
    6. Track My Package
  17. Subscriptions
    1. Subscriptions
  18. Tax Exemption
    1. How to get tax exemption
  19. Techstreet W-9
    1. W-9 Document
  20. Tracker Service
    1. My Tracker Benefits
    2. Sign Up and Use My Tracker
    3. My Tracker Cost
    4. My Tracker Updates and Notifications
    5. Trackable Documents

How to get tax exemption

In order for Techstreet to recognize your organization's tax exempt status, you will need to submit your tax exempt information for our files.

How can I submit my tax exempt information?

Techstreet makes it easy to submit your tax exempt information during the checkout process. Under Step 4 - Payment Method, check the "I want to apply for tax exempt status" checkbox. This will trigger our Tax Exemption Form to load at the end of the checkout process. To reach the form, first complete Step 4 - Payment Method and Step 5 - Review & Confirm. The Tax Exemption Form will load after you confirm the order in Step 5. Techstreet will not process your order until after we have validated your tax exempt status.

What information do I need to provide?

You will need to provide your Tax ID, the Effective Date for your tax exemption status, and a phone number where we can contact you with any questions. Most importantly, you will need to upload your tax exemption certificate to validate your tax exempt status. The certificate should be signed and dated with the current year, and made out to Techstreet LLC.

What happens next?

The validation process can take, on average, from 24 to 72 hours, depending on the number of tax exemption applications already in the queue when we receive yours. Once your exemption has been validated, Techstreet will open and process your order. If you checked the "Contact me about this order" checkbox in the Tax Exemption form, we will contact you before processing your order. Otherwise, you will receive an email noting that your tax exempt status has been approved. The email will include a link to the original order you placed, and you can complete it with no taxes applied. Going forward, your organization will receive tax exemption on all of your Techstreet orders automatically* until your certificate expires.

*When placing online orders you must be logged in to your Techstreet account for your validated exemption to be applicable. Exemption will only apply to those orders with a shipping address in the state referenced on your exemption certificate.

Contact Us

Our world-class Customer Care team is available to assist you.

Call us:

  • +1 855 999 9870 (United States & Canada)
  • +61 2 9161 7799 (Asia Pacific)
  • +1 734 780 8000 (Rest of the world)


*(Responses may take up to 1 to 2 business days. Please call for urgent inquiries.)