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AS ISO/IEC 20000.2-2013 [ Superseded ]

Information technology - Service management, Part 2: Guidance on the application of service management systems

standard by Standards Australia , 10/18/2013

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About This Item

 

Full Description

The objective of this Standard is to provide standardization in the field of service management, and in particular guidance on the application of a service management system (SMS) based on AS ISO/IEC 20000.1.
 

Product Details

Edition:
2nd
Published:
10/18/2013
ISBN(s):
9781743426135
Number of Pages:
85
File Size:
1 file , 1.6 MB
Product Code(s):
10110637, 10110688, 10110714
Note:
This product is unavailable in Ukraine, Russia, Belarus
 

Document History

  1. AS/NZS ISO/IEC 20000.2:2020


    Information technology - Service management, Part 2: Guidance on the application of service management systems

    • Most Recent

  2. AS ISO/IEC 20000.2-2013

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    Information technology - Service management, Part 2: Guidance on the application of service management systems

    • Historical Version

  3. AS ISO/IEC 20000.2-2007


    Information technology - Service management - Code of practice

    • Historical Version

  4. AS 8018.2-2004


    ICT service management, Part 2: Code of practice for service management

    • Historical Version