Std

AS ISO/IEC 20000.1-2013 [ Superseded ]

Information technology - Service management, Part 1: Service management system requirements

standard by Standards Australia , 01/01/2013

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About This Item

 

Full Description

Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).
 

Product Details

Edition:
2nd
Published:
01/01/2013
ISBN(s):
978174342612
Number of Pages:
26
File Size:
1 file , 1.1 MB
Product Code(s):
10103332, 10103351, 10103322
Note:
This product is unavailable in Ukraine, Russia, Belarus
 

Document History

  1. AS/NZS ISO/IEC 20000.1:2019


    Information technology - Service management, Part 1: Service management system requirements

    • Most Recent

  2. AS ISO IEC 20000.1-2013


    Information technology - Service management, Part 1: Service management system requirements

    • Historical Version

  3. AS ISO/IEC 20000.1-2013

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    viewing


    Information technology - Service management, Part 1: Service management system requirements

    • Historical Version

  4. AS ISO/IEC 20000.1-2007


    Information technology - Service management - Specification

    • Historical Version

  5. AS 8018.1-2004


    ICT service management, Part 1: Specification for service management

    • Historical Version