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AS/NZS ISO/IEC 20000.1:2019 [ Current ]

Information technology - Service management, Part 1: Service management system requirements

standard by Standards Australia / Standards New Zealand , 05/22/2019

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About This Item

 

Full Description

The objective of this Standard is to specify the requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS).
 

Product Details

Edition:
1st
Published:
05/22/2019
ISBN(s):
9781760724696
Number of Pages:
30
File Size:
1 file , 1.6 MB
Product Code(s):
10181594, 10181595, 10181596
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This product is unavailable in Ukraine, Russia, Belarus
 

Document History

  1. AS/NZS ISO/IEC 20000.1:2019

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    Information technology - Service management, Part 1: Service management system requirements

    • Most Recent

  2. AS ISO IEC 20000.1-2013


    Information technology - Service management, Part 1: Service management system requirements

    • Historical Version

  3. AS ISO/IEC 20000.1-2013


    Information technology - Service management, Part 1: Service management system requirements

    • Historical Version

  4. AS ISO/IEC 20000.1-2007


    Information technology - Service management - Specification

    • Historical Version

  5. AS 8018.1-2004


    ICT service management, Part 1: Specification for service management

    • Historical Version