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SA/SNZ TS ISO 25052.1:2022 identically adopts ISO/IEC TS 25052 1:2022, which defines the quality model of cloud services. The quality model of cloud services is composed of nine characteristics (some of which are further subdivided into sub-characteristics), which provide consistent terminology for specifying, measuring and evaluating cloud services so that the stakeholders, cloud service customer (CSC), cloud service provider (CSP) and cloud service partner (CSN) have a common understanding.