Std

SA/SNZ TS ISO/IEC 20000.11:2023 [ Current ]

Information technology - Service management, Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®

standard by Standards Australia / SNZ , 02/24/2023

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Full Description

SA/SNZ TS ISO/IEC 20000.11:2023 identically adopts ISO/IEC TS 20000 11:2021, which provides guidance on the relationship between ISO/IEC 20000 1 and a commonly used service management framework, ITIL 4. It can be used by any organization or person wishing to understand how ITIL can be used with ISO/IEC 20000 1.
 

Product Details

Edition:
1st
Published:
02/24/2023
ISBN(s):
9781761390760
Number of Pages:
54
File Size:
1 file
Product Code(s):
10292742, 10292743, 10292744
Note:
This product is unavailable in Ukraine, Russia, Belarus