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NS-ISO 10002:2014

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations

standard by Standards Norway NS-ISO Series , 07/01/2015

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ADOPTED_FROM:ISO 10002:2014
 

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Published:
07/01/2015
Number of Pages:
40
 

Document History

  1. NS-ISO 10002:2018


    Quality management — Customer satisfaction — Guidelines for complaints handling in organizations

    • Most Recent

  2. NS-ISO 10002:2014

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    Quality management — Customer satisfaction — Guidelines for complaints handling in organizations

    • Historical Version

  3. NS-ISO 10002:2004


    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

    • Historical Version