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ISO/TS 24082:2021

Service excellence - Designing excellent service to achieve outstanding customer experiences

standard by International Organization for Standardization (Technical Standard) , 06/01/2021

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This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

 

Product Details

Published:
06/01/2021
File Size:
1 file , 2.9 MB
Note:
This product is unavailable in Russia, Ukraine, Belarus