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ISO/IEC TR 22446:2017

Information technology - Continual performance improvement of IT enabled services

standard by International Org. for Standardization/International Electrotechnical Commission (Technical Report) , 11/01/2017

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Full Description

ISO/IEC TR 22446:2017 establishes a continual performance improvement (CPI) process that supports service management system (SMS) as defined in the ISO/IEC 20000 series.

This process ensures successful deployment and service performance criteria fulfilment.

This process is based on a predictive performance evaluation method and a related repository.

ISO/IEC TR 22446:2017 is not intended to be used as a means of certification and does not add any requirements to those specified in ISO/IEC 20000-1.

ISO/IEC TR 22446:2017 does not provide specific criteria for identifying the need for risk analysis, nor does it specify the types of risk analysis techniques that are used to support a particular technology.

ISO/IEC TR 22446:2017 does not offer techniques for implementing the continual performance improvement process.

 

Product Details

Published:
11/01/2017
Number of Pages:
32
File Size:
1 file , 1.4 MB
Same As:
BS PD ISO/IEC TR 22446:2017