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BS ISO/IEC 20000-5:2022

Information technology. Service management - Implementation guidance for ISO/IEC 20000-1

standard by BSI Group , 03/31/2022

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Full Description

This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.


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Product Details

Published:
03/31/2022
ISBN(s):
9780539208115
Number of Pages:
42
File Size:
1 file , 2 MB
Same As:
ISO/IEC TS 20000-5:2022
Product Code(s):
30450290, 30450290, 30450290
Note:
This product is unavailable in Ukraine, Russia, Belarus
 

Document History

  1. BS ISO/IEC 20000-5:2022

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    Information technology. Service management - Implementation guidance for ISO/IEC 20000-1

    • Most Recent

  2. BS PD ISO/IEC TR 20000-5:2013


    Information technology. Service management-Exemplar implementation plan for ISO/IEC 20000-1

    • Historical Version

  3. BS PD ISO/IEC TR 20000-5:2010


    Information technology. Service management. Exemplar implementation plan for ISO/IEC 20000-1

    • Historical Version