The Alliance for Telecommunications Industry Solutions' (ATIS) Network Reliability Steering Committee (NRSC) addresses network reliability improvement opportunities of service providers and vendors, in a noncompetitive environment, and allows participants to develop standards, technical requirements, technical reports, bulletins, Best Practices, and reports on the health of the nation's communications networks. The NRSC also coordinates industry improvements in network reliability through outage analysis. The mission statement of the NRSC is to improve network reliability by providing timely consensus-based technical and operational expert guidance to all segments of the public communications industry.

The NRSC is deeply committed to intra-industry collaboration, which is essential in ensuring that the industry's expertise is available to monitor and address critical trends in the reliability of our nation's public communications networks. The NRSC addresses these critical trends by;
1) Identifying potential network reliability issues through an opportunity evaluation process;
2) Establishing teams to work specific reliability issues;
3) Conducting special studies to develop industry recommendations and/or Best Practices;
4) Providing industry feedback to the Federal Communications Commission Public Safety and Homeland Security Bureau (FCC PSHSB) on network reliability and on the FCC's Network Outage Reporting System (NORS) and Disaster Information Reporting System (DIRS); and
5) Serving as a public educational resource on network outage trends and the industry's ongoing efforts to resolve network reliability concerns.

This Operational Report covers the period of 2010 through 2012.