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Full Description

The objective of this Standard is to give guidelines for enhancing an organization’s ability to achieve sustained success. This guidance is consistent with the quality management principles given in AS/NZS ISO 9000:2016.

Document History

  1. AS/NZS ISO 9004:2018


    Quality management - Quality of an organization - Guidance to achieve sustained success

    • Most Recent
  2. AS/NZS ISO 9004:2011

    Managing for the sustained success of an organization - A quality management approach

    • Historical Version
  3. AS/NZS ISO 9004:2000

    Quality management systems - Guidelines for performance improvements

    • Historical Version