Collection 01 - Standardization. Documentation. Services. Office machines.

Search Results

  1. DIN EN 10001

    Definition and classification of pig iron (English version of DIN EN 10001)

    standard by DIN-adopted European Standard, 03/01/1991 in English, German.

    Languages: English,German

  2. HISTORICAL

    1567225

    DIN ISO 10001 [ Withdrawn ]

    This document has been replaced. View the most recent version.

    Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2007); Text in German, English and French

    standard by DIN-adopted ISO Standard, 07/01/2008.

    Languages: German, English, French

    Historical Editions: DIN ISO 10001DIN ISO 10001 - DRAFTDIN ISO 10001 - DRAFT

  3. DIN EN 100014

    Basic specification: CECC assessed process average procedure - 60% confidence limit; German version EN 100014:1991

    standard by DIN-adopted European Standard, 03/01/1996.

    Languages: German

  4. HISTORICAL

    Std

    DIN ISO 10001 - DRAFT

    This document has been replaced. View the most recent version.

    Draft Document - Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO/DIS 10001:2006); Text in German and English

    standard by DIN-adopted ISO Standard, 10/01/2006.

    Languages: German, English

    Historical Editions: DIN ISO 10001DIN ISO 10001 - DRAFTDIN ISO 10001

  5. HISTORICAL

    1683384

    DIN ISO 10002 [ Withdrawn ]

    This document has been replaced. View the most recent version.

    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004 + Cor. 1:2009)

    standard by DIN-adopted ISO Standard, 05/01/2010.

    Languages: German, English, French

    Historical Editions: DIN ISO 10002DIN ISO 10002 - DRAFTDIN ISO 10002

  6. HISTORICAL

    Std

    DIN ISO 10002 [ Withdrawn ]

    This document has been replaced. View the most recent version.

    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)

    standard by DIN-adopted ISO Standard, 04/01/2005.

    Languages: German, English, French

    Historical Editions: DIN ISO 10002DIN ISO 10002 - DRAFTDIN ISO 10002

  7. HISTORICAL

    1567226

    DIN ISO 10003 [ Withdrawn ]

    This document has been replaced. View the most recent version.

    Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2007); Text in German, English and French

    standard by DIN-adopted ISO Standard, 07/01/2008.

    Languages: German, English, French

    Historical Editions: DIN ISO 10003DIN ISO 10003 - DRAFTDIN ISO 10003 - DRAFT

  8. HISTORICAL

    Std

    DIN ISO 10003 - DRAFT

    This document has been replaced. View the most recent version.

    Draft Document - Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO/DIS 10003:2006); Text in German and English

    standard by DIN-adopted ISO Standard, 10/01/2006.

    Languages: German, English

    Historical Editions: DIN ISO 10003DIN ISO 10003 - DRAFTDIN ISO 10003

  9. DIN ISO/TS 10004

    Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO/TS 10004:2010); Text in German, English and French

    standard by DIN-adopted ISO Standard (Technical Standard), 11/01/2011.

    Languages: German, English, French

  10. HISTORICAL

    1889452

    DIN ISO 10004 [ Withdrawn ]

    This document has been replaced. View the most recent version.

    Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2012); Text in German, English and French

    standard by DIN-adopted ISO Standard, 01/01/2015.

    Languages: German, English, French

    Historical Editions: DIN ISO 10004DIN ISO 10004 - DRAFTDIN ISO 10004 - DRAFT