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About This Item

 

Full Description

ISO/IEC 30105 specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services.

Cross References:
ISO/IEC 30105-2:2016
ISO/IEC 33003
ISO/IEC 33002
ISO/IEC 33020:2015
ISO/IEC 33004:2015
ISO/IEC 30105-1
ISO 37500
ISO/IEC 30105-4
ISO/IEC 33063
ISO/IEC 33001
ISO 9000:2015


Incorporates the following:
Amendment, April 2020
 

Document History

  1. BS ISO/IEC 30105-3:2016+A1:2020

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    Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes-Measurement framework (MF) and organization maturity model (OMM)

    • Most Recent
  2. BS ISO/IEC 30105-3:2016


    Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes-Measurement framework (MF) and organization maturity model (OMM)

    • Historical Version