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The recovery process is the longest, hardest and costliest part of any emergency response, and the failure to properly prepare and plan for it will be what the public remembers of the event. No one course or book can provide the magic bullet to avoid the perils following every serious event, but this publication is a quick guide and reference document to assist the public works professional in preparing, planning and developing efficient response activities and written plans, while maintaining continuity of government, as well as of operations, and focusing on elements of internal and external communication.