In this study, the applicability of a linear input/output model to gas-fired, tankless water heaters has been evaluated. This simple model assumes that the relationship between input and output, averaged over both active draw and idle periods, is linear. This approach is being applied to boilers in other studies and offers the potential to make a small number of simple measurements to obtain the model parameters. These parameters can then be used to predict performance under complex load patterns. Both condensing and non-condensing water heaters have been tested under a very wide range of load conditions. It is shown that this approach can be used to reproduce performance metrics, such as the energy factor, and can be used to evaluate the impacts of alternative draw patterns and conditions.