This Technical Report presents the framework and recommended model for internationalization and identifies the services required for the internationalization of information technology.

This Technical Report:

• discusses the requirements of internationalized systems and their users,
• suggests a concerted, unified approach to internationalization,
• recommends services to fulfil the requirements, and lists the standards related to the services.

This Technical Report is intended to be a reference for future standards on the internationalization of information technology, to act as a communication vehicle between those who provide standards and those who request them, and also to function as a basis for all future ISO/IEC JTC 1/SC 22/WG 20 activities.