ISO 21102:2020
Adventure tourism - Leaders - Personnel competence
standard by International Organization for Standardization, 08/01/2020
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Full Description
ISO 21102:2020 establishes the requirements and recommendations of competencies and the related expected results of competencies for adventure tourism activity leaders common to any adventure tourism activity, which can affect the quality and safety of the services provided. It can be used by all types and sizes of providers operating in different geographic, cultural and social environments.
This document does not apply to diving leaders, for whom References [1], [2] and [4] to [9] apply.
