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About This Item


Full Description

BOMA's Guide to Developing a Standard Operating Procedure Manual provides a straightforward, organized process for property professionals looking to create or update an indispensable SOP Manual for their building or company.

The SOP Guidebook provides the reader with:
  • Information on what an SOP Manual is, why it's important, and how it's used.
  • Steps for creating an SOP Manual - from planning to assembling your editiorial team to distribution and updates.
  • Detailed outlines of 18 SOP sections, including Tenant Emergency Plan, Lease Administration, Accounting and Reporting, Business Plans and Re-Forecasts, Contracts/Contract Services, Management Office Operations, Physical Operations, Safety and OSHA Compliance, Fire and Life Safety Systems, Security, and more.
  • Business tips from the author, and a comprehensive listing of additional resources.
  • Easy to follow outline format.
  • Everything needed to create an SOP Manual for your building or company or update your existing manual.
The Guide to Developing a Standard Operating Procedure Manual is authored by P. Marc Fischer, MBA, CPM®, RPA, CCIM, BOMA Fellow.