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Document History

  1. DIN ISO 10004


    Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2018)

    • Most Recent
  2. DIN ISO 10004 - DRAFT


    Draft Document - Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO/DIS 10004:2017); Text in German and English

    • Historical Version
  3. DIN ISO 10004

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    viewing


    Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2012); Text in German, English and French

    • Historical Version
  4. DIN ISO 10004 - DRAFT


    Draft Document - Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2012)

    • Historical Version