• Available Formats
    • Availability
    • Priced From ( in USD )
    • Secure PDF

      Secure PDF Files

      Secure PDF files include digital rights management (DRM) software. DRM is included at the request of the publisher, as it helps them protect their copyright by restricting file sharing. In order to read a Secure PDF, you will need to install the FileOpen Plug-In on your computer. The FileOpen Plug-In works with Adobe Reader and other viewers. Visit FileOpen to see the full list.

        What you can do with a Secure PDF:
      • Print
      • Search
      • Highlight
      • Bookmark
      Please note that some publishers - including BOMA, IADC and ICML - do not allow printing of their documents.

    • Immediate download
    • $126.00
    • Add to Cart
    • Printed Edition
    • Ships in 1-2 business days
    • $126.00
    • Add to Cart
    • Printed Edition + PDF
    • Immediate download
    • $170.00
    • Add to Cart

Customers Who Bought This Also Bought


About This Item


Full Description

This Technical Report provides guidance on the selection of appropriate statistical techniques that may be useful to an organization in developing, implementing, maintaining and improving a quality management system in compliance with ISO 9001.

This is done by examining those requirements of ISO 9001 that involve the use of quantitative data, and then identifying and describing the statistical techniques that can be useful when applied to such data. The list of statistical techniques cited in this Technical Report is neither complete nor exhaustive, and does not preclude the use of any other techniques (statistical or otherwise) that are deemed to be beneficial to the organization.

Furthermore, this Technical Report does not attempt to prescribe which statistical technique(s) are to be used; nor does it attempt to advise on how the technique(s) are to be implemented. This Technical Report is not intended for contractual, regulatory or certification/registration purposes. It is not intended to be used as a mandatory checklist for compliance with ISO 9001:2000 requirements.

The justification for using statistical techniques is that their application would help to improve the effectiveness of the quality management system.

NOTE 1 The terms .statistical techniques. and .statistical methods. are often used interchangeably.

NOTE 2 References in this Technical Report to .product. are applicable to the generic product categories of service, software, hardware and processed materials, or a combination thereof, in accordance with the definition of .product. in ISO 9000:2000.


Document History

  1. CAN/CSA-ISO/TR 10017-03 (R2018)


    Guidance on Statistical Techniques for ISO 9001:2000 (Adopted ISO/TR 10017:2003, second edition, 2003-05-15)

    • Most Recent
  2. CAN/CSA-ISO/TR 10017-00

    Guidance on Statistical Techniques for ISO 9001:1994 (Adopted Technical Report ISO/TR 10017:1999, first edition, 1999-09-01)

    • Historical Version