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About This Item


Full Description

CSA Preface

This is the third edition of CAN/CSA-ISO 9000, Quality management systems — Fundamentals and vocabulary, which is an adoption without modification of the identically titled ISO (International Organization for Standardization) Standard 9000 (fourth edition, 2015-09-15). It supersedes the previous edition published in 2005 as CAN/CSA-ISO 9000 (adopted ISO 9000:2005).


This International Standard describes the fundamental concepts and principles of quality management which are universally applicable to the following:

— organizations seeking sustained success through the implementation of a quality management system;

— customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;

— organizations seeking confidence in their supply chain that product and service requirements will be met;

— organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;

— organizations performing conformity assessments against the requirements of ISO 9001;

— providers of training, assessment or advice in quality management;

— developers of related standards.

This International Standard specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.


Document History

  1. CAN/CSA-ISO 9000:16


    Quality Management Systems - Fundamentals and Vocabulary (Adopted ISO 9000:2015, fourth edition, 2015-09-15)

    • Most Recent
  2. CAN/CSA-ISO 9000-05 (R2015)

    Quality Management Systems - Fundamentals and Vocabulary (Adopted ISO 9000:2005 third edition, 2005-09-15)

    • Historical Version
  3. CAN/CSA-ISO 9000-00

    Quality Management Systems - Fundamentals and Vocabulary (Adopted ISO 9000:2000, second edition, 2000-12-15)

    • Historical Version