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About This Item

 

Full Description

1. Scope

These guidelines cover the development, implementation, maintenance, and improvement of strategies and systems for training that affect the quality of the products supplied by an organization.

This International Standard applies to all types of organizations.

It is not intended for use in contracts, regulations, or for certification.

It does not add to, change, or otherwise modify requirements for the ISO 9000 series.

This International Standard is not intended to be used by training providers delivering services to other organizations.

NOTE - The main source of reference for training providers should be ISO 9004-2:1991, Quality management and quality system elements - Part 2: Guidelines for services, until superseded by ISO 9004:2000.

Training providers may use this International Standard when addressing the training needs of their own personnel.