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BS ISO/IEC 20000-2:2019

Information technology. Service management-Guidance on the application of service management systems

standard by British Standard / ISO/IEC , 08/20/2019

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Identical Versions Available

ISO/IEC 20000-2:2019

August 2019
Information technology - Service management - Part 2: Guidance on the application of service management systems
- This is the most recent version of this document.

Full Description

This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.

Cross References:
ISO/IEC 20000-10
ISO/IEC 38500
ISO/IEC TR 20000-7
ISO 31000
ISO 37500
ISO/IEC 27000
ISO/IEC 20000-1
ISO/IEC/IEEE 15939
ISO/IEC TR 20000-12
ISO/IEC TR 20000-11
ISO 55001
ISO/IEC 20000-6
ISO 9001
ISO/IEC 27001
ISO/IEC 20000-3
ISO/IEC 19770-1

All current amendments available at time of purchase are included with the purchase of this document.

Product Details

Published:: 08/20/2019
ISBN(s):: 9780580999482
Number of Pages:: 74
File Size:: 1 file , 2.6 MB
Same As:: ISO/IEC 20000-2:2019
Product Code(s):: 30373342, 30373342, 30373342
Note:: This product is unavailable in Russia, Ukraine, Belarus

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