Language:
    • Available Formats
    • Options
    • Availability
    • Priced From ( in USD )
    • Secure PDF 🔒
    • 👥
    • Immediate download
    • $261.62
    • Add to Cart
    • Printed Edition
    • Ships in 1-2 business days
    • $261.62
    • Add to Cart
    • Printed Edition + PDF
    • Immediate download
    • $353.06
    • Add to Cart

Customers Who Bought This Also Bought

 

About This Item

 

Full Description

BS ISO/IEC 20000-1:2018 specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). The requirements specified in this document include the planning, design, transition, delivery and improvement of services to meet the service requirements and deliver value.


Cross References:
ISO/IEC 19770-1
ISO 9000
ISO/IEC 19770-5
ISO 31000
ISO/IEC 20000-3
ISO 22301
ISO/IEC/TR 20000-5
ISO/IEC/TR 20000-12
ISO/IEC 20000-2
ISO/IEC 20000-10
ISO Guide 73
ISO/IEC 27013
ISO 55001
ISO/IEC/TR 20000-11
ISO 19011
ISO 9001
ISO/IEC 27001
ISO/IEC 27000
ISO/IEC 20000-6


All current amendments available at time of purchase are included with the purchase of this document.
 

Document History

  1. BS ISO/IEC 20000-1:2018

    👀currently
    viewing


    Information technology. Service management-Service management system requirements

    • Most Recent
  2. BS ISO/IEC 20000-1:2011


    Information technology. Service management-Service management system requirements

    • Historical Version
  3. BS 09/30184534 DC


    BS ISO/IEC 20000-1. Information technology. Service management. Part 1. Service management system requirements

    • Historical Version
  4. BS ISO/IEC 20000-1:2005


    Information technology. Service management

    • Historical Version
  5. BS 15000-1:2002


    IT service management-Specification for service management

    • Historical Version
  6. BS 15000:2000


    Specification for IT service management

    • Historical Version