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BS ISO 10002:2014

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

standard by British Standard / International Organization for Standardization , 08/31/2014

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Cross References:
ISO 9000:2005
ISO 9001
ISO 9004
ISO 10001
ISO 10003
ISO 10004
ISO 19011
ISO/IEC Guide 71


All current amendments available at time of purchase are included with the purchase of this document.
 

Product Details

Published:
08/31/2014
ISBN(s):
9780580855818
Number of Pages:
40
File Size:
1 file , 1.1 MB
Same As:
ISO 10002:2014
Product Code(s):
30295989, 30295989, 30295989
Note:
This product is unavailable in Russia, Ukraine, Belarus
 

Document History

  1. BS ISO 10002:2018


    Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

    • Most Recent

  2. BS ISO 10002:2014

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    viewing


    Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

    • Historical Version

  3. BS ISO 10002:2004


    Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

    • Historical Version

  4. BS 8600:1999


    Complaints management systems. Guide to design and implementation

    • Historical Version