The SMMT business improvement guides focus on achieving business success by meeting the needs of the customer through effective and efficient processes, utilising continual improvement and associated tools and techniques. Includes 4 books: Process Management, Continual Improvement Tools & Techniques, Statistical Process Control (SPC) and Failure Mode & Effects Analysis (FMEA).

Special offer. Includes BIP 2083, BIP 2084, BIP 2085 and BIP 2086.

All current amendments available at time of purchase are included with the purchase of this document.