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Following in the footsteps of the classic BICSI Information Transport Systems Dictionary, the brand new BICSI ICT Terminology Handbook is an essential tool for all information and communications technology (ICT) professionals. This compendium of terms, definitions, acronyms, symbols and more is relevant for anyone seeking a BICSI credential AND for those needing an on-the-job reference. BICSI's ICT Terminology Handbook is a global product resulting from the joint effort of a team of seasoned ICT subject matter experts. Starting from a base of content used in BICSI's technical publications, the team expanded the scope to include material from the entire ICT industry. The end result is over 300 pages of relevant and useful information sure to increase ICT professionals' skill sets.