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This document is intended to provide Next Generation Network (NGN) telephone service providers (SPs) guidance regarding operational concerns for the Signature-Based Handling of Asserted Information Using Tokens (SHAKEN) governance model and certificate management procedures to ensure the completion of legitimate calls and the mitigation of illegitimate spoofing of telephone identities. This document will facilitate interoperability between and within NGN SPs by addressing the operational concerns for the signature-based handling of asserted information using tokens, i.e., SHAKEN governance model and certificate management procedures.