AS/NZS ISO/IEC 20000.10:2019
Information technology - Service management, Part 10: Concepts and vocabulary
standard by Standards Australia / Standards New Zealand, 05/22/2019
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The objective of this Standard is to describe the core concepts of AS/NZS ISO/IEC 20000 (all parts), identifying how the different parts support AS/NZS ISO/IEC 20000.1 as well as the relationships between AS/NZS ISO/IEC 20000.1 and other Standards and Technical Reports.
