Specifies requirements for quality management systems. The requirements are generic, i.e. applicable to organizations regardless of size, type, industry, product or service. A quality management system that meets the requirements of AS/NZS ISO 9001 can be used for internal application by organizations, for certification and for contractural purposes. It focuses on the quality management system's effectiveness in meeting customer requirements, and may be used to demonstrate the ability to meet customer requirements, prevent nonconformity and address customer satisfaction and quality improvement. This Standard is identical with and has been reproduced from ISO 9001:2000. Those organizations which have used AS/NZS ISO 9002:1994 and AS/NZS ISO 9003:1994 in the past may use AS/NZS ISO 9001:2000 by excluding certain requirements, in accordance with Clause 1.2 of the Standard. To assist organizations currently using them to make the transition to AS/NZS ISO 9001:2000, the Joint Australian/New Zealand Standards AS/NZS ISO 9001:1994, AS/NZS ISO 9002:1994 and AS/NZS ISO 9003:1994 will remain available superseded standards until December 2003.