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AS 3906-2004 [ Withdrawn ]

Quality of service - Guide to customer expectations

standard by Standards Australia , 01/01/2004

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About This Item

 

Full Description

Provides guidance to suppliers of services and products in identifying and understanding customer expectations as a focal aspect of the design and development of services, products and systems to achieve customer satisfaction.
 

Product Details

Edition:
1st
Published:
01/01/2004
ISBN(s):
0733759572
Number of Pages:
12
File Size:
1 file , 220 KB
Product Code(s):
10139581, 10139564, 10139545
Note:
This product is unavailable in Ukraine, Russia, Belarus
 

Document History

  1. AS 3906-2004

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    Quality of service - Guide to customer expectations

    • Most Recent

  2. AS/NZS 3906:1994


    Quality of service - Guide to customer expectations

    • Historical Version