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About This Item

 

Full Description

Identical with ISO/DIS 9004.2:1990. Provides guidelines for the establishment of a quality management system for services with the primary objective of preventing unsatisfactory services.
 

Document History

  1. AS 3904.2-1992


    Quality management and quality system elements - Guidelines for services

    • Most Recent
  2. AS 3904.2(INT)-1990

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    Quality management and quality system elements, Part 2: Guidelines for services

    • Historical Version