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  1. HISTORICAL

    Std

    NS-ISO 10001:2007

    This document has been replaced. View the most recent version.

    Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations

    standard by Standards Norway NS-ISO Series, 05/01/2014.

    Languages:

    Historical Editions: NS-ISO 10001:2018

  2. NS-ISO 10001:2018

    Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations

    standard by Standards Norway NS-ISO Series, 02/01/2019.

    Languages:

    Historical Editions: NS-ISO 10001:2007

  3. HISTORICAL

    Std

    NS-ISO 1000:1992

    This document has been replaced. View the most recent version.

    SI units and recommendations for the use of their multiples and of certain other units

    standard by Standards Norway NS-ISO Series, 12/18/1996.

    Languages:

    Historical Editions: NS-EN ISO 80000-1:2022NS-EN ISO 80000-1:2013NS-ISO 80000-1:2009/Cor 1:2011NS-ISO 80000-1:2009NS-ISO 31-0:1992

  4. HISTORICAL

    Std

    NS-ISO 10002:2004

    This document has been replaced. View the most recent version.

    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

    standard by Standards Norway NS-ISO Series, 08/10/2004.

    Languages:

    Historical Editions: NS-ISO 10002:2018NS-ISO 10002:2014

  5. HISTORICAL

    Std

    NS-ISO 10002:2014

    This document has been replaced. View the most recent version.

    Quality management — Customer satisfaction — Guidelines for complaints handling in organizations

    standard by Standards Norway NS-ISO Series, 07/01/2015.

    Languages:

    Historical Editions: NS-ISO 10002:2018NS-ISO 10002:2004

  6. NS-ISO 10002:2018

    Quality management — Customer satisfaction — Guidelines for complaints handling in organizations

    standard by Standards Norway NS-ISO Series, 02/01/2019.

    Languages:

    Historical Editions: NS-ISO 10002:2014NS-ISO 10002:2004

  7. HISTORICAL

    Std

    NS-ISO 10003:2007

    This document has been replaced. View the most recent version.

    Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations

    standard by Standards Norway NS-ISO Series, 11/01/2014.

    Languages:

    Historical Editions: NS-ISO 10003:2018

  8. NS-ISO 10003:2018

    Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations

    standard by Standards Norway NS-ISO Series, 02/01/2019.

    Languages:

    Historical Editions: NS-ISO 10003:2007

  9. HISTORICAL

    Std

    NS-ISO 10004:2012

    This document has been replaced. View the most recent version.

    Quality management — Customer satisfaction — Guidelines for monitoring and measuring

    standard by Standards Norway NS-ISO Series, 05/01/2013.

    Languages:

    Historical Editions: NS-ISO 10004:2018

  10. NS-ISO 10004:2018

    Quality management — Customer satisfaction — Guidelines for monitoring and measuring

    standard by Standards Norway NS-ISO Series, 02/01/2019.

    Languages:

    Historical Editions: NS-ISO 10004:2012