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Cross References:
ISO 9000:2005
ISO 9001
ISO 9004:2000
ISO 10001
ISO 10002:2004
ISO 10015
ISO/IEC Guide 37
 

Document History

  1. BS ISO 10003:2018


    Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations

    • Most Recent
  2. BS ISO 10003:2007

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    Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations

    • Historical Version