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About This Item

 

Full Description

BS EN 50134-7:2017 applies to the delivery of social alarms services by organisations, whether through the use of paid or voluntary staff. It does not apply to the use of social alarm systems to enhance informal arrangements between an individual and their close friends and family for the provision of assistance, although it may provide advice on the issues that such individuals may need to consider.

This standard specifies requirements for social alarm service providers for effective and efficient management, policy and procedures for:
  • general requirements;
  • marketing;
  • sale and referral;
  • assessment;
  • installation;
  • alarm monitoring;
  • response arrangement;
  • operational records;
  • service and maintenance;
  • risk management;
  • service development and improvement;
  • workforce.
NOTE The effectiveness of a social alarm service is largely dependent upon the management of the system and its integration with other services.

Cross References:
EN 50134-1
EN 50134-2
EN 50134-3
EN 50134-5
EN 50136-3
CLC/TS 50136-4
EN 50518-1:2013
EN 50518-2:2013


All current amendments available at time of purchase are included with the purchase of this document.
 

Document History

  1. BS EN 50134-7:2017

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    Alarm systems. Social alarm systems-Application guidelines

    • Most Recent
  2. BS DD CLC/TS 50134-7:2003


    Alarm systems. Social alarm systems-Application guidelines

    • Historical Version
  3. BS EN 50134-7


    Alarm systems. Social alarm systems. Part 7: Application guidelines

    • Historical Version
  4. BS EN 50134-7:1996


    Alarm systems. Social alarm systems-Application guidelines

    • Historical Version
  5. BS 6804:1986


    Code of practice for social alarm systems

    • Historical Version
  6. BS 5613:1978


    Recommendations for alarm systems for the elderly and others living at risk

    • Historical Version