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Cross References:
ISO 9000:2005
ISO 9001:2008
ISO 9004:2009
ISO 10001
ISO 10002
ISO 10003
ISO/TR 10017:2003
ISO/TR 13425:2006


All current amendments available at time of purchase are included with the purchase of this document.
 

Document History

  1. BS ISO 10004:2018


    Quality management. Customer satisfaction. Guidelines for monitoring and measuring

    • Most Recent
  2. BS ISO 10004:2012


    Quality management. Customer satisfaction. Guidelines for monitoring and measuring

    • Historical Version
  3. BS 10/30238393 DC


    BS ISO 10004. Quality management. Customer satisfaction. Guidelines for monitoring and measuring

    • Historical Version
  4. BS DD ISO/TS 10004:2010

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    viewing


    Quality management. Customer satisfaction. Guidelines for monitoring and measuring

    • Historical Version
  5. BS 09/30204355 DC


    BS ISO TS 10004. Quality management. Customer Satisfaction. Guidelines for monitoring and measuring

    • Historical Version