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BS BIP 0033

Achieving ISO/IEC 20000. Managing End-to-end Service

Handbook / Manual / Guide by BSI Group , 03/31/2006

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About This Item

 

Full Description

Describes supplier management, service level management and business relationship management, and how these processes are important to management of interfaces and types of supply chain common in IT service.

Also available as part of KIT 190.
 

Product Details

Published:
03/31/2006
ISBN(s):
0580474615
Number of Pages:
113
Product Code(s):
30143865
 

Document History

  1. BS BIP 0033

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    Achieving ISO/IEC 20000. Managing End-to-end Service

    • Most Recent

  2. BS BIP 0033:2005


    Achieving BS 15000. Managing end-to-end service (to be published summer 2005)

    • Historical Version