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About This Item

 

Full Description

Provides background information on ISO/IEC 20000 and describes the role of management and the decisions they are faced with if their organization is to achieve compliance.

Also available as part of KIT 190.
 

Document History

  1. BS BIP 0030:2006

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    Achieving ISO/IEC 20000. Management decisions

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  2. BS BIP 0030:2004


    Achieving BS 15000. Management decisions

    • Historical Version