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About This Item

 

Full Description

Provides a common basis for organizations to deliver services and enhance current business practice in the delivery and use of IT equipment and services. The publication is a re-formatted, re-printed and slightly updated version of PD 0005:2003.

Also available as part of KIT 32.
 

Document History

  1. BS BIP 0005:2004

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    A Managers' guide to service management

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  2. BS PD 0005:2003


    Management guide to IT service management

    • Historical Version