BS 8484:2016 gives recommendations for providing for the safety and security of lone working employees where the customer's risk profile identifies the need for an LWS.

This British Standard gives recommendations on the provision of LWSs to help control and manage identified LW risks. Such services consist of an LWD and/or an LWA, monitoring, training, management information and response options.

This British Standard also gives recommendations for the response service including:

• minimizing their receipt of false alarms; and
• ensuring that low level genuine incidents that do not require an immediate manned response are treated accordingly.

This British Standard provides a customer with recommendations and a benchmark when seeking a solution to reduce and/or eliminate the risk to staff operating away from the ability of colleagues to provide direct assistance. In such circumstances, an LWS solution provides a proportional response from the emergency services.

This British Standard is applicable to both suppliers and customers procuring LWSs.

NOTE See Figure 1 for an example of how an LWS fits into an LW policy.


Cross References:
BS 7858
BS 7984-2
BS 8591
BS EN 50518
BS ISO/IEC 27001
BS 5979:2007
BS 16000
BS EN ISO 22301
BS ISO 9001
BS ISO/IEC 27031


Replaces BS 8484:2011 which remains current

All current amendments available at time of purchase are included with the purchase of this document.