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Cross References:
BS 8463
BS ISO 10002
BS EN ISO 9001
Data Protection Act 1998
 

Document History

  1. BS 8477:2014


    Code of practice for customer service

    • Most Recent
  2. BS 8477:2007

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    viewing


    Code of practice for customer service

    • Historical Version
  3. BS 06/30137879 DC


    BS 8477. Customer satisfaction. Code of practice for customer service

    • Historical Version