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About This Item

 

Full Description

To be read in conjunction with BS 15000-1:2002,PD 0005:2003,PD 0015:2002

Cross References: BS 15000-1:2002*DISC PD 0005:1998*DISC PD 0015:2000*Data Protection Act:1998*

Also available as part of KIT 32.
 

Document History

  1. BS ISO/IEC 20000-2:2019+A1:2020


    Information technology. Service management-Guidance on the application of service management systems

    • Most Recent
  2. BS ISO/IEC 20000-2:2019


    Information technology. Service management-Guidance on the application of service management systems

    • Historical Version
  3. BS ISO/IEC 20000-2:2012


    Information technology. Service management-Guidance on the application of service management systems

    • Historical Version
  4. BS 10/30184538 DC


    BS ISO/IEC 20000-2. Information technology. Service management. Part 2. Guidance on the application of service management systems

    • Historical Version
  5. BS ISO/IEC 20000-2:2005


    Information technology. Service management

    • Historical Version
  6. BS 15000-2:2003

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    IT service management-Code of practice for service management

    • Historical Version