865121

AWWA JAW19248

Journal AWWA - Tucson's Customer Relations Program

Journal Article by American Water Works Association , 06/01/1986

Brice, Robert L.

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Full Description

This article outlines the City of Tucson Water Department's customer service program, including description of computerized data bases; written policies, procedures, and work methods; mechanisms for internal communication; and the role of each employee in accomplishing utility goals and objectives.
 

Product Details

Edition:
Vol. 78 - No. 6
Published:
06/01/1986
Number of Pages:
4
File Size:
1 file , 2.7 MB
Note:
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