228568

AWWA ACE99478

Qualserv: How the Program Changed the Utility

Conference Proceeding by American Water Works Association , 01/01/1999

Pearson, Tom

View all product details

Most Recent

Track It

Language:
    • Available Formats
    • Options
    • Availability
    • Priced From ( in USD )
    • Secure PDF 🔒
    • 👥
    • Immediate download
    • $24.00
    • Add to Cart
    • Printed Edition
    • Ships in 1-2 business days
    • $24.00
    • Add to Cart

Customers Who Bought This Also Bought

 

About This Item

 

Full Description

This paper discusses the reasons why the City of Winnipeg Water and Waste Department piloted the QualServ Self-Assessment and Peer Review for the American Water Works Association. The protocol and efforts associated with undertaking the Self-Assessment and Peer Review are discussed and key success factors are identified. The paper also reviews how the outcomes of the Self-Assessment and Peer Review were used by the utility to develop improvement initiatives. The improvement initiatives, anticipated benefits and future work are identified.
 

Product Details

Published:
01/01/1999
ISBN(s):
1583210016
Number of Pages:
8
File Size:
1 file , 170 KB
Note:
This product is unavailable in Ukraine, Russia, Belarus