1288419

AWWA ACE63104

Internal Communications: Getting Stronger from the Inside Out

Conference Proceeding by American Water Works Association , 06/01/2006

Mobley, Jane

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Full Description

This slide presentation outlines the culture, and internal communications, of a water utility and how it will define its success in outreach and external communications. Workforce demographics and its implications are outlined, along with internal communication as a technology within an organization, strategic planning, and internal communications, strategies/intentions. The presentation discusses basic elements to customer communication that include: risk; safety; quality; infrastructure; rates; and stakeholder considerations.
 

Product Details

Edition:
Vol. - No.
Published:
06/01/2006
Number of Pages:
23
File Size:
1 file , 290 KB
Note:
This product is unavailable in Ukraine, Russia, Belarus