Your utility probably runs like clockwork, the water moving smoothly from process to process before it flows through the distribution system. But would you still be able to operate reliably if a tornado struck or an earthquake hit or an outbreak of waterborne disease erupted? If you don't have an emergency preparedness plan in effect and disaster strikes, your utility will be scrambling to recover. And in hindsight, you will wish you'd had a plan at the ready. Following the step-by-step process described here can increase the safety of your water supply, even in the event of an emergency. Includes 5 references, tables.