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Full Description

Replaces ISO 8402-1994 and portions of ISO 9000-1.

The basic guide to the ISO 9000 quality management system and its terminology, fully revised in December 2000. ISO 9000-2000 provides the fundamentals that underpin the current ISO 9000 revisions. A 'must' for every quality-conscious business.

This International Standard describes fundamentals of quality management systems, which form the subject of the ISO 9000 family, and defines related terms. This International Standard is applicable to the following: a) organizations seeking advantage through the implementation of a quality management system; b) organizations seeking confidence from their suppliers that their product requirements will be satisfied; c) users of the products; d) those concerned with a mutual understanding of the terminology used in quality management (e.g. suppliers, customers, regulators); e) those internal or external to the organization who assess the quality management system or audit it for conformity with the requirements of ISO 9001 (e.g. auditors, regulators, certification/registration bodies); f) those internal or external to the organization who give advice or training on the quality management system appropriate to that organization; g) developers of related standards

Document History

  1. ISO 9000:2005

    Quality management systems - Fundamentals and vocabulary

    • Most Recent
  2. ISO 9000


    Quality management systems - Fundamentals and vocabulary

    • Historical Version

Amendments & Errata