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Cross References:
ISO/IEC 20000-1
ISO/IEC TR 20000-3
ISO/IEC TR 20000-4
ISO/IEC TR 20000-5
ISO 9000
ISO 9001
ISO 9004
ISO/IEC TR 9126-2
ISO/IEC TR 9126-3
ISO 10002
ISO 10007
ISO/IEC 12207
ISO/IEC 14598
ISO/IEC 15288
ISO/IEC 15504-1
ISO/IEC 15504-2
ISO/IEC 15504-3
ISO/IEC 15504-4
ISO/IEC 15504-5
ISO/IEC 15939
ISO 19011
ISO/IEC 19770-1
ISO/IEC TR 24748-2
ISO/IEC TR 24748-3
ISO/IEC 27001
ISO/IEC 27002
ISO/IEC 27005
ISO 31000
ISO/IEC 38500
ISO/IEC 90003


All current amendments available at time of purchase are included with the purchase of this document.
 

Document History

  1. BS ISO/IEC 20000-2:2019+A1:2020


    Information technology. Service management-Guidance on the application of service management systems

    • Most Recent
  2. BS ISO/IEC 20000-2:2019


    Information technology. Service management-Guidance on the application of service management systems

    • Historical Version
  3. BS ISO/IEC 20000-2:2012

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    Information technology. Service management-Guidance on the application of service management systems

    • Historical Version
  4. BS 10/30184538 DC


    BS ISO/IEC 20000-2. Information technology. Service management. Part 2. Guidance on the application of service management systems

    • Historical Version
  5. BS ISO/IEC 20000-2:2005


    Information technology. Service management

    • Historical Version
  6. BS 15000-2:2003


    IT service management-Code of practice for service management

    • Historical Version